Frequently Asked Questions

To rent a car, you need a valid passport (or ID card) and a driver's license. International or national licenses are accepted for foreign tourists. Paperwork takes just 5-10 minutes.

The minimum driver age is 21 with at least 1 year of driving experience. For luxury SUVs and sports models, the requirement may be 24 years of age and 2 years of driving experience.

Yes, all vehicles in the Carat Rent A Car fleet are fully covered by comprehensive insurance (CASCO and mandatory third-party). Your safety and peace of mind are guaranteed.

Depending on the selected vehicle model, a refundable deposit may be required. The deposit is returned immediately upon vehicle return in undamaged condition, either in cash or to your card.

No! Vehicle delivery to Heydar Aliyev International Airport (GYD) and any hotel in Baku is completely FREE. Our representative will meet you at the airport terminal with a personalized name board.

Yes, our team operates 24/7. Even if your flight arrives in the middle of the night, the vehicle will be delivered right on time.

You can pay in cash (AZN, USD, EUR, RUB) or via Visa and Mastercard credit/debit cards. Bank wire transfers are also supported for corporate clients.

We operate on a 'same-to-same' fuel policy: the vehicle should be returned with the same amount of fuel as received at pick-up.

The speed limit within city limits is 60 km/h and 90-110 km/h on motorways. Seatbelts are mandatory for all passengers. For scenic road trip tips, visit our Blog & Guides.